.page-faq {
  background: var(--cream);
  color: var(--ink);
  font-family: var(--font-sans);
}

/* ---------- 面包屑 ---------- */
.page-faq .breadcrumb {
  padding-top: 24px;
  font-size: 13px;
  letter-spacing: .06em;
  color: var(--grey);
}
.page-faq .breadcrumb a {
  color: var(--ink);
  text-decoration: none;
  border-bottom: 1px solid var(--line-ink);
}
.page-faq .breadcrumb a:hover {
  color: var(--orange);
  border-bottom-color: var(--orange);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  display: grid;
  gap: 32px;
  padding-top: 32px;
  padding-bottom: 40px;
}

.page-faq .faq-hero__kicker {
  display: inline-block;
  margin: 16px 0 10px;
  padding: 5px 12px;
  background: var(--orange);
  color: var(--warm);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .14em;
  transform: skewX(-8deg);
}

.page-faq .faq-hero__title {
  margin: 0 0 18px;
  font-family: var(--font-sans);
  font-weight: 900;
  font-size: clamp(1.9rem, 8vw, 3.4rem);
  line-height: 1.08;
  letter-spacing: -0.02em;
  color: var(--ink);
  max-width: 16em;
}

.page-faq .faq-hero__lede {
  margin: 0;
  font-size: 16px;
  line-height: 1.75;
  color: rgba(27,22,19,.78);
  max-width: 40em;
}

.page-faq .faq-facts {
  margin: 0;
  border: 1px solid var(--line-ink);
  background: var(--warm);
}

.page-faq .faq-facts__row {
  display: flex;
  gap: 14px;
  padding: 14px 16px;
  border-bottom: 1px solid var(--line-soft);
}
.page-faq .faq-facts__row:last-child {
  border-bottom: 0;
}

.page-faq .faq-facts dt {
  flex: none;
  width: 5.4em;
  font-size: 13px;
  font-weight: 700;
  letter-spacing: .08em;
  color: var(--orange);
}

.page-faq .faq-facts dd {
  margin: 0;
  font-size: 14px;
  line-height: 1.65;
  color: rgba(27,22,19,.82);
}

/* ---------- 类别条 ---------- */
.page-faq .faq-cats {
  position: sticky;
  top: var(--strip-h);
  z-index: 6;
  background: var(--green);
  border-top: 1px solid var(--green-lt);
  border-bottom: 1px solid var(--green-lt);
}

.page-faq .faq-cats__inner {
  display: flex;
  align-items: center;
  gap: 4px;
  overflow-x: auto;
  padding-top: 0;
  padding-bottom: 0;
  scrollbar-width: thin;
}

.page-faq .faq-cats__label {
  flex: none;
  padding-right: 10px;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: .18em;
  color: var(--cyan);
}

.page-faq .faq-cats__item {
  flex: none;
  padding: 14px 14px;
  color: rgba(244,237,225,.82);
  text-decoration: none;
  font-size: 13px;
  font-weight: 700;
  letter-spacing: .08em;
  border-bottom: 2px solid transparent;
  transition: color .18s var(--ease), border-color .18s var(--ease);
}
.page-faq .faq-cats__item:hover,
.page-faq .faq-cats__item:focus-visible {
  color: var(--warm);
  border-bottom-color: var(--orange);
}

/* ---------- 三步自查 ---------- */
.page-faq .faq-quick {
  padding-top: 56px;
  padding-bottom: 56px;
}

.page-faq .faq-quick__head {
  display: grid;
  gap: 8px;
  margin-bottom: 28px;
  padding-bottom: 18px;
  border-bottom: 2px solid var(--ink);
}

.page-faq .faq-quick__title {
  margin: 0;
  font-size: clamp(1.4rem, 5vw, 2rem);
  font-weight: 900;
  letter-spacing: -0.01em;
}

.page-faq .faq-quick__note {
  margin: 0;
  font-size: 14px;
  color: var(--grey);
  letter-spacing: .04em;
}

.page-faq .faq-quick__body {
  display: grid;
  gap: 32px;
}

.page-faq .quick-steps {
  list-style: none;
  margin: 0;
  padding: 0;
  counter-reset: qs;
}

.page-faq .quick-steps__item {
  position: relative;
  padding: 20px 0 20px 56px;
  border-bottom: 1px solid var(--line-ink);
}
.page-faq .quick-steps__item:first-child {
  border-top: 1px solid var(--line-ink);
}

.page-faq .quick-steps__n {
  position: absolute;
  left: 0;
  top: 22px;
  font-size: 15px;
  font-weight: 700;
  color: var(--orange);
  letter-spacing: .02em;
}

.page-faq .quick-steps__t {
  margin: 0 0 6px;
  font-size: 17px;
  font-weight: 700;
  color: var(--ink);
}

.page-faq .quick-steps__item p {
  margin: 0;
  font-size: 15px;
  line-height: 1.72;
  color: rgba(27,22,19,.78);
}

/* ---------- 图 ---------- */
.page-faq .faq-fig {
  margin: 0;
}

.page-faq .faq-fig img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
  border: 1px solid var(--line-ink);
}

.page-faq .faq-fig--tall img {
  aspect-ratio: 9 / 11;
}

.page-faq .faq-fig--wide img {
  aspect-ratio: 3 / 2;
}

.page-faq .faq-fig figcaption {
  margin-top: 10px;
  padding-left: 12px;
  border-left: 2px solid var(--orange);
  font-size: 13px;
  letter-spacing: .04em;
  color: var(--grey);
}

/* ---------- 决策树 ---------- */
.page-faq .faq-tree {
  margin-top: 40px;
  padding-top: 24px;
  border-top: 1px solid var(--line-ink);
}

.page-faq .faq-tree__cap {
  margin: 0 0 16px;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .18em;
  color: var(--grey);
  text-transform: none;
}

.page-faq .faq-tree__scroll {
  overflow-x: auto;
  padding-bottom: 8px;
}

.page-faq .faq-tree__svg {
  display: block;
  width: 100%;
  min-width: 620px;
  height: auto;
}

/* ---------- 问题分组 ---------- */
.page-faq .faq-group {
  display: grid;
  gap: 24px;
  padding-top: 56px;
  padding-bottom: 56px;
  border-top: 1px solid var(--line-ink);
}

.page-faq .faq-group__title {
  margin: 14px 0 8px;
  font-size: clamp(1.3rem, 4.6vw, 1.7rem);
  font-weight: 900;
  letter-spacing: -0.01em;
}

.page-faq .faq-group__sub {
  margin: 0;
  font-size: 14px;
  line-height: 1.7;
  color: var(--grey);
}

.page-faq .faq-group__list {
  display: grid;
  gap: 10px;
}

/* ---------- 手风琴 ---------- */
.page-faq .qa {
  background: var(--warm);
  border: 1px solid var(--line-ink);
  border-left: 3px solid transparent;
  transition: border-left-color .18s var(--ease), transform .18s var(--ease);
}
.page-faq .qa:hover {
  transform: translateY(-2px);
}
.page-faq .qa[open] {
  border-left-color: var(--orange);
}

.page-faq .qa__q {
  display: flex;
  align-items: center;
  gap: 16px;
  padding: 18px 18px;
  cursor: pointer;
  list-style: none;
  font-size: 16px;
  font-weight: 700;
  line-height: 1.5;
  color: var(--ink);
  transition: color .18s var(--ease);
}
.page-faq .qa__q::-webkit-details-marker {
  display: none;
}
.page-faq .qa__q:focus-visible {
  outline: 2px solid var(--cyan);
  outline-offset: -2px;
}
.page-faq .qa[open] .qa__q {
  color: var(--green);
  padding-bottom: 10px;
}

.page-faq .qa__chev {
  position: relative;
  flex: none;
  margin-left: auto;
  width: 14px;
  height: 14px;
}
.page-faq .qa__chev::before,
.page-faq .qa__chev::after {
  content: "";
  position: absolute;
  background: var(--orange);
  transition: transform .2s var(--ease);
}
.page-faq .qa__chev::before {
  left: 0;
  top: 6px;
  width: 14px;
  height: 2px;
}
.page-faq .qa__chev::after {
  left: 6px;
  top: 0;
  width: 2px;
  height: 14px;
}
.page-faq .qa[open] .qa__chev::after {
  transform: scaleY(0);
}

.page-faq .qa__a {
  padding: 0 18px 20px;
}

/* ---------- 编号步骤 ---------- */
.page-faq .steps {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .steps__item {
  position: relative;
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr);
  gap: 14px;
  align-items: start;
  padding: 10px 0;
}
.page-faq .steps__item:not(:last-child)::before {
  content: "";
  position: absolute;
  left: 21px;
  top: 38px;
  bottom: -6px;
  width: 1px;
  background: var(--line-ink);
}

.page-faq .steps__n {
  position: relative;
  z-index: 1;
  display: grid;
  place-items: center;
  width: 44px;
  height: 26px;
  background: var(--green);
  color: var(--warm);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .04em;
}
.page-faq .steps__item:last-child .steps__n {
  background: var(--orange);
}

.page-faq .steps__item p {
  margin: 0;
  padding-top: 2px;
  font-size: 15px;
  line-height: 1.72;
  color: rgba(27,22,19,.8);
}

/* ---------- 求助区块 ---------- */
.page-faq .faq-help {
  background: var(--green);
  color: var(--cream);
  padding-top: 56px;
  padding-bottom: 56px;
  border-top: 3px solid var(--orange);
}

.page-faq .faq-help__inner {
  display: grid;
  gap: 36px;
}

.page-faq .faq-help__title {
  margin: 14px 0 12px;
  font-size: clamp(1.4rem, 5vw, 2rem);
  font-weight: 900;
  letter-spacing: -0.01em;
  color: var(--warm);
}

.page-faq .faq-help__lede {
  margin: 0 0 22px;
  font-size: 15px;
  line-height: 1.75;
  color: rgba(244,237,225,.8);
  max-width: 38em;
}

.page-faq .faq-help__list {
  list-style: none;
  margin: 0 0 26px;
  padding: 0;
  border-top: 1px solid var(--line-light);
}
.page-faq .faq-help__list li {
  padding: 12px 0;
  border-bottom: 1px solid var(--line-light);
  font-size: 14px;
  line-height: 1.7;
  color: rgba(244,237,225,.86);
}
.page-faq .faq-help__list strong {
  color: var(--cyan);
  font-weight: 700;
  margin-right: 6px;
}

.page-faq .faq-help__side {
  border: 1px solid var(--line-light-strong);
  padding: 22px 20px;
}

.page-faq .faq-help__sideTitle {
  margin: 0 0 14px;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .18em;
  color: var(--orange-lt);
}

.page-faq .faq-links {
  list-style: none;
  margin: 0;
  padding: 0;
}
.page-faq .faq-links li {
  border-bottom: 1px solid var(--line-light);
}
.page-faq .faq-links li:last-child {
  border-bottom: 0;
}
.page-faq .faq-links a {
  display: block;
  padding: 12px 0;
  color: var(--cream);
  text-decoration: none;
  font-size: 14px;
  line-height: 1.6;
  transition: color .18s var(--ease), padding-left .18s var(--ease);
}
.page-faq .faq-links a:hover,
.page-faq .faq-links a:focus-visible {
  color: var(--cyan);
  padding-left: 6px;
}

/* ---------- 桌面端 ---------- */
@media (min-width: 900px) {
  .page-faq .faq-hero {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    gap: 56px;
    align-items: end;
    padding-top: 56px;
    padding-bottom: 64px;
  }

  .page-faq .faq-hero__title {
    font-size: clamp(2.4rem, 4.2vw, 3.6rem);
  }

  .page-faq .faq-quick {
    padding-top: 80px;
    padding-bottom: 80px;
  }

  .page-faq .faq-quick__body {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    gap: 56px;
    align-items: start;
  }

  .page-faq .faq-group {
    grid-template-columns: 236px minmax(0, 1fr);
    gap: 56px;
    padding-top: 80px;
    padding-bottom: 80px;
  }

  .page-faq .faq-group__aside {
    position: sticky;
    top: calc(var(--strip-h) + 64px);
    align-self: start;
  }

  .page-faq .faq-help {
    padding-top: 80px;
    padding-bottom: 80px;
  }

  .page-faq .faq-help__inner {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    gap: 64px;
    align-items: start;
  }

  .page-faq .qa__q {
    padding: 22px 26px;
    font-size: 17px;
  }

  .page-faq .qa__a {
    padding: 0 26px 24px;
  }
}

@media (min-width: 1200px) {
  .page-faq .faq-tree__svg {
    min-width: 0;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .qa,
  .page-faq .qa__chev::before,
  .page-faq .qa__chev::after,
  .page-faq .faq-links a,
  .page-faq .faq-cats__item {
    transition: none;
  }
  .page-faq .qa:hover {
    transform: none;
  }
}
<<<END>>>